Refund policy

 

No Refunds

All of our products cannot be returned, due to the naturalization of our products.  We are more than willing to talk with you about any concerns or questions about the product that was purchase.

Unfortunately, we cannot accept returns on items.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

To start a damaged or wrong item return based on your order , you can contact us at paytonsims41@yahoo.com. Please note that returns will need to be sent to the following address: [4116  ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at paytonsims41@yahoo.com.

European Union 14 day cooling off period
Our products are perishable and can not be refunded. 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at paytonsims41@yahoo.com.